Shipping Policy

At Paush Jewelry, we strive to deliver your order in quickest, safest and most economical way possible. Orders received are processed within 1-2 business days and we will try to get your package delivered to the earliest. We use the services of third-party delivery service provider, namely, Shiprocket, for shipping the orders placed by the users. We ship all over India. The standard shipping rate of Rs. 89/- is applicable for orders upto Rs. 999/-.

Orders subject to acceptance and availability
All orders are subject to acceptance and availability. Unfortunately, we cannot guarantee that an item listed as “in stock” will actually ship right away, as inventory can change significantly from day-to-day. In rare cases, a product may be in stock when a customer places the order, and sold out by the time we attempt to process the order.

RTO/ Un-delivered shipment
We are not liable for undelivered shipment or RTO (Return to Origin) due to wrong address / misinformation provided while placing an order. Refund will be processed (excluding the shipping charges)  only once the shipment returns back to us. In case of re-shipping, shipping charges has to be borne by the customer.

Delivery Time
We use Shiprocket - third party shipment service provider, that takes around a period of 5 to 7 working days for delivering the orders in all parts of India, except Northern India, where the delivery could take 7 to 10 working days. The estimated delivery date to your destination address of an item will be communicated to you after your successful payment. However, the delivery time is subject to change based on shortage of an item, bad weather, transit time of your carrier, destination address, or covid related restrictions etc. For the purpose of delivery, we also share certain personally identifiable information (PII) of yours with our Delivery Partner in order to fulfil your order. Please refer to our Privacy Policy statement for more details on the subject.  

ANY CLAIMS/DISPUTE SUBJECT TO SURAT JURISDITION
LAST UPDATED ON 22.11.2023