Privacy Policy

WE VALUE THE TURST YOU PLACE IN US AND WE INSIST UPLON HIGHEST STANDARD FOR SECURE TRANSACTIONAND CUSTOMER INFORMATION POLICY, BY USE OF THIS WEBSITE YOU EXPRESSLY PROVIDE US CONSENT TO OUR USE AND DISCLOSURE OF PERSONAL INFORMATION IN ACCORDANCE WITH PRIVACY POLICY. THIS POLICY IS INCORPORATED INTO AND SUBJECT TO TERMS OF USE.

What information about the users do we collect?
 Information that you provide us which includes name, email address, address, shipment location, phone number, profile details, location and any other information you give us, when you register for an account, browse our website, purchase any product, make the payment, engage with us through any social media platform, signup for newsletter, share your feedback, submit a complaint, communicate or interact with us in any manner. This can include Personally Identifiable Information (PII) as well as non-PII information. We also collect information about how you use our services, such as the content you engage with or the frequency and duration of your activities.
We also collect information while you access, browse, view or otherwise use the Website. In other words, when you access the Website, we are aware of your usage of the Website, and gather, collect and record the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information. When you engage with us through social media sites, such as Instagram, you allow us to have access to certain information from your social media profile based upon your privacy preference settings on such platform.
We will also collect your payment method, so as to provide you a quicker access. We suggest that you exercise good judgment and caution while providing your personal information.

How do we use the information we collect?
We use the information we collect to provide the service to you request. The personal information collected while you register, make a purchase, sign up for our newsletter, respond to our survey or marketing communication, or use of certain site feature to quickly process transaction, to personalize user experience and to allow us to deliver product and offering that you are most interested in, to allow us to provide a better customer service.
We use all of the information we have to help us provide, support and improve our services and to facilitate the delivery of the products that you order. We use the information collected from you for the following purposes:-

  • To create and update your account;
  • To deliver the products that you order to your delivery address;
  • To process your returns or exchange or refund requests;
  • To assess queries, requirements, and process requests for products and services;
  • To enhance your online shopping experience, including as a way to recognise you and welcome you to the Site.
  • To improve our sites, products/services, customer service, and customer shopping experience.
  • To be able to deliver our services, personalise content, and make suggestions for you by using this information to understand how you use and interact with our services and the people or things you’re connected to and interested in on and off our services.
  • We use your information to send you marketing communications, newsletter, communicate with you about our services and let you know about our policies and terms. We also use your information to respond to you when you contact us.
  • We use the information we have to improve our advertising and measurement systems so we can show you relevant ads on our services and measure the effectiveness and reach of ads and services.
  • We use the information we have to help verify accounts and activity, and to promote safety and security on of our services, such as by investigating suspicious activity or violations of our terms or policies. 
  • We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services.
  • We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Company, our users, or the public.
  • To respond to summons, court orders, directions or other judicial processes.
  • To provide information to law enforcement agencies or in connection with an investigation on matters related to public safety.

Deleting or Modifying your information
Your information, account and the feedback that you share on our platform is yours. You can at any time request to delete or modify the same. However, you acknowledge that we may retain some of the information so deleted for a reasonable period of time in order to comply with legal requests. You can request us to delete your information by writing to us at info@paushjewelry.com

Information Disclosure
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Data Storage

  • Storage: Your data is stored through Shopify’s data storage and databases. The servers of Shopify database are located in different parts of the world. We also store some of the information collected by us on our servers and do not share it with any third party, except for the limited purposes required to give you personalized experience and performance of our services. The servers and databases in which information may be stored may be located outside the country from which you accessed this website and in a country where the data protection and other laws may differ (and be less stringent) from your country of residence. You hereby consent to any such cross-border transfer of your personal information.
  • Retention: Personal information that we collect, access or process will be retained only so long as necessary for the fulfilment of the purposes for which it was collected, as necessary for our legitimate business purposes, or as required or authorized by law. Personal information that is no longer required to fulfil the identified purposes will be destroyed, erased or made de-identified or anonymous.
  • Security: We as well as Shopify employ reasonable security practices to ensure that the information is safe and secure with us. However, no information on the internet is 100% safe, and you accept and acknowledge such risk. Also, we will disclose the information so collected for limited purposes as mentioned in this Privacy Policy.

Third-Party Enabled
Our Services are third party enabled services in order to present our product and to process your order, payments and to deliver you the product ordered, hereby in order to fulfill the course of order and to present you the personalized content the data collected and stored shall be shared with our aggregator. 

What are our policies regarding employing cookies and other technology?
Cookies are bits of electronic information that a website may transfer to a visitor’s computer to identify specific information about the visitor’s visits to other website. We may use automated technologies including the use of web server logs to collect IP addresses, device details, cookies and web beacons. The Website uses a browser feature known as a cookie, which assigns a unique identification to your computer. However, in case you do not wish for us to collect such information, simply change the cookie settings on your web browser. For more information, please refer to our Cookie Policy available on our website.
We want you to be aware that certain online tools exist to help us serve and recognize you when you visit our website. For your convenience, to help us personalize your experience or better serve your needs, we may receive and store certain types of information when you visit our website. These are called cookies. The cookies may be placed on your computer when you visit our site. Our web server automatically recognizes non-personally, identifiable information only, e.g., domain type, browser version, and service provider for each of the visitors on our site. Cookies do not provide any personal information but they allow us to understand how users navigate to and around our website, view product pages, access content and make purchases. We use cookies placed on your computer's hard drive through your web browser to enable our systems to recognize your browser during your visit and when you return to our site. For instance, when you are ready to purchase an item, a cookie allows our site to remember you have added the item to your shopping cart. Our company contracts under an agreement of confidentiality with Google Analytics, a service provider that provides data collection and reports regarding our customers activities on our site to help us better understand consumer use of PAUSH JEWELRY. Google Analytics may use cookies on our behalf and may receive information about your browsing and buying activity so that we may continue to refine the site, improve it and better serve you. Google Analytics may store member ID, city, state, zip code, and email addresses on our behalf. Google Analytics analyses the information it collects on our behalf and returns it back to us through a secure web connection. Under no circumstances may Google Analytics use your information other than in connection with providing services to us to make our site more useful and efficient.

How do we respond to legal requests?
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from law enforcement agencies, courts, tribunals and government authorities. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or imminent bodily harm. For example, we may provide information to third-party partners about the reliability of your account to prevent fraud and abuse on and off of our Services. We also may retain information from accounts disabled for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.

Link to Other Sites
The Website may contain links to third-party websites, service providers and online services that are not owned or controlled by us, such as third-party payment gateway service provider. We have no control over, and assume no responsibility for such websites and online services. Be aware when you leave the Website; we suggest you read the terms and privacy policy of each third-party websites, service provider and online service that you visit.

Changes to this Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Business Transfers
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Governing law and Dispute Resolution
Unless provided by the relevant statute, rules or directives applicable to the jurisdiction in which you reside, in case of any disputes, issues, claims or controversies arising out of or in relation to your use of the Website, Product or our services, the governing law and dispute resolution mechanism as provided in the Terms & Conditions shall apply to this Privacy Policy as well.

Questions
In the event you have any grievance regarding anything related to this Privacy Policy, Terms & Conditions, or with any content or service of Website or our Product, in that case you may freely write your concerns through your registered email to info@paushjewelry.com

ANY CLAIMS/DISPUTE SUBJECT TO SURAT JURISDITION
LAST UPDATED ON 22.11.2023